Property management you can see

We look after your home, and you follow every request, document and message in one portal.

  • Requests tracked from open to resolved
  • Leases, notices and statements in one place
  • Messages go through our team
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In Your Pocket

Your property, in one portal.

Owners and residents use one portal to open and follow maintenance requests, message our team and read documents for the property.

Open the portal on your phone and tap Add to Home Screen for the full app experience.

Well-kept rental home at golden hour

The Silvercrest Difference

Maintenance Tickets You Can Follow

Open a request with a description and a photo, and follow it from open to scheduled, in progress and resolved. Comments stay on the ticket.

Property manager shaking hands with an approved tenant couple at a home doorway

The Silvercrest Difference

Documents in One Place

Leases, statements, notices and inspection reports that our team adds for your property appear in the portal, visible by role.

Property manager reviewing a tablet outside a well-kept rental home

The Silvercrest Difference

One Thread With Our Team

Each owner and resident has one message thread with Silvercrest. We relay what needs to be passed on, so no one has to share personal contact details.

Relieved homeowner couple handing over house keys to a property professional

The Silvercrest Difference

Straight Answers on Licensing

Silvercrest Management looks after homes acquired or controlled through Terms Deal Academy agent deals. We hold no real estate or property management license in any state. See Licensing by State.

1 Portal for owners and residents
4 Ways to reach us: portal, ticket, phone, email
4 Ticket statuses you can follow
What We Do

What we handle today

Built and working in the portal now. We mark what is still coming.

Maintenance Coordination

Tickets with a category, urgency, description and photo, tracked from open to resolved.

Documents

Leases, statements, notices and inspection reports added by our team, visible by role.

Messages

One thread with Silvercrest for each owner and resident.

Clear Contact Paths

Phone, email, portal message or ticket. Add a written note to anything important.

Licensing, Stated Plainly

We hold no license in any state. See what each state asks for and what we confirm.

Coming Next

Invitation emails, a property updates timeline, notifications and a resources library.

Where We Work

Ordinary streets, ordinary homes

The homes we look after are houses, duplexes and small buildings in everyday neighborhoods. We confirm coverage for each state before we take over a property.

Residential neighborhoods are where our work happens.

Aerial view of a suburban neighborhood
Two people talking outside a house
For Owners

Know who to ask, and how

You should know who looks after the home and how to reach them. You have a portal account, one message thread with us and your documents in one place.

  • Your properties, tickets, messages and documents in the portal
  • Fees explained to you before you sign anything
  • Plain answers on licensing and insurance questions
Explore Owner Services
Family receiving keys to a rental home
For Residents

A way to be heard

When something needs attention, you should have a clear way to tell us. Open a request from your phone, add a photo and follow its status.

  • Maintenance requests tracked from open to resolved
  • Your lease and notices under Documents
  • Emergency steps spelled out: 911 or the utility first, then us
Explore Resident Help

Questions about your property?

Tell us the address and what you want to know. We reply as soon as we can.

Contact Us
Watch

A month with Silvercrest

A month with Silvercrest

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What a normal month can look like for your home.
Terms Deal Academy

It is a buyer's market. See how a terms deal is built.

Terms Deal Academy teaches how terms deals are structured: lease options, sandwich lease options, subject-to and owner financing. Come see a deal put together firsthand, and learn to do terms deals with us.

Terms Deal Academy makes no earnings promises. Read the income disclaimer.