Tickets you can follow from open to resolved.
Every request is a ticket you can see.
Open a ticket with a category, urgency, description and one photo.
Our team reads it and sets the next step. The status changes to scheduled.
The status moves to in progress. Comments on the ticket keep everyone current.
The request is closed and stays in the ticket history.
If anyone is in danger, call 911 (or the gas or utility emergency line) first. Then call (307) 401-8664 and open a ticket marked emergency.
Open a ticket in the portal. If it is urgent, call us as well.
